bejil's Privacy Policy & Data Protection
Your personal information is very important to us. Here we explain in detail how bejil collects, uses, and keeps your data secure.
Introduction & Scope
bejil ("we", "our", or "the platform") provides a reliable online entertainment and betting service for users in Bangladesh. This privacy policy ("policy") explains how bejil collects your personal information, how that information is used, who it may be shared with, and what steps we take to protect your data.
This policy applies to bejil's website, mobile version, and all related services. By using our platform, you are considered to have accepted the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services.
bejil provides services only to individuals aged 21 or older. We do not knowingly collect information from minors, and if any such information comes to our attention, it will be deleted immediately.
What Information We Collect
bejil may collect various types of information for different purposes. The types of information we collect are detailed below:
Information You Provide Directly
When you register with bejil or use any of our services, you provide the following information yourself:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (for identity verification)
- Bank or mobile banking account information (for payment processing)
- Address details
Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identification details
- Browser type and operating system
- Your activity on the site — pages visited, time spent, and click data
- Information obtained from cookies and similar technologies
- Transaction history and gaming activity data
Information from Support & Communications
When you contact our customer service team — via live chat or email — the content of those conversations may also be stored in our records so that we can provide you with better service.
Purpose of Using Your Information
bejil collects your information only for lawful and specific purposes. Your information will not be used for any other purpose without your consent. The main purposes for which we use your information are listed below:
3.1 Account Management & Identity Verification
Your information is used to create and manage your account, verify your age, and ensure the security of the platform. This is a fundamental requirement of our service.
3.2 Payment Processing
Your financial information is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to prevent financial fraud.
3.3 Customer Service
Your account and transaction information is used to enable our 24/7 live chat and email support team to resolve your issues quickly and effectively.
3.4 Responsible Gaming
Information is used to monitor your gaming behaviour, identify potentially problematic gaming patterns, and provide assistance where needed. bejil gives responsible gaming the highest priority.
3.5 Technical Improvement & Analytics
User behavioural data is analysed to improve the performance of our platform, enhance the user experience, and identify and resolve technical issues.
3.6 Legal Compliance
Your information may be retained to comply with applicable laws, prevent suspicious financial activity, and respond to lawful requests from authorities.
Information Sharing & Disclosure
bejil does not sell your personal information to third parties. However, information may be shared with the following parties in certain circumstances:
Service Provider Partners
Necessary information may be shared with trusted third parties who assist us with payment processing, identity verification, technology services, and customer support. These parties may only use the information for specified purposes and are bound by strict confidentiality agreements.
Legal & Regulatory Authorities
Information may be disclosed in compliance with applicable law in response to court orders, legal processes, or lawful requests from government authorities. In such cases, bejil will only provide the information that is legally required.
Fraud & Security
Information may be shared with relevant authorities to detect and prevent financial fraud, money laundering, or other illegal activity. This is essential to protect the interests of all our users.
Outside the circumstances described above, bejil will never transfer or disclose your personal information to third parties.
Cookies & Tracking Technologies
The bejil website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website — such as maintaining your login state, security verification, and session management. Without these cookies, the website will not function properly.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, so you do not have to re-enter the same information on subsequent visits.
5.3 Analytical Cookies
These cookies are used to understand which sections of the site are used most and to evaluate the performance of the platform. This information is analysed in a fully anonymous and aggregated form.
You can control or disable cookies at any time by changing your browser settings. Please note, however, that disabling essential cookies may affect some functionality of the website.
Data Security Measures
bejil has put in place industry-standard technical and organisational measures to keep your information secure.
SSL Encryption
The connection between you and our servers is secured by SSL/TLS encryption, which keeps your information private from third parties.
Secure Data Storage
Your information is stored in encrypted form on secure servers. Access is restricted to authorised personnel only.
Minimum Access Policy
Staff may only access information that is necessary for their job — nothing more. All access is logged.
Regular Security Reviews
Our security measures are regularly reviewed and updated to ensure protection against emerging threats.
However, no data transmission over the internet or electronic storage is ever 100% secure. We make every effort to protect your information, but complete security cannot be guaranteed. In the event of a security breach, we will notify you as quickly as possible in accordance with applicable law.
Data Retention & Deletion
bejil retains your information only for as long as necessary. The retention period is determined by the purpose of collection and applicable legal obligations.
7.1 Information for Active Accounts
While your account is active, your information will be retained and used to provide our services.
7.2 After Account Closure
After an account is closed, certain information may be retained for a period of time to fulfil legal, regulatory, and accounting obligations. Once the designated period has ended, the information will be securely and permanently deleted.
7.3 Deletion Upon Personal Request
You may contact us to request that your information be deleted, though there may be some information that cannot be deleted due to legal obligations.
Your Rights & Choices
You have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete information about you.
- Right to Erasure: In certain circumstances, you have the right to request that your information be deleted.
- Right to Restrict Processing: In some cases, you have the right to request that the processing of your information be restricted.
- Right to Complain: If you have any concerns about how your information is managed, you can contact us directly.
To exercise these rights, please contact us through the contact details provided below. We will generally respond to your request within a reasonable time.
Protection of Minors' Information
bejil strictly refrains from providing services to anyone under 21. Age verification during registration is mandatory. If a minor has accidentally registered on our platform and this comes to our attention, that account will be closed immediately and all related information will be deleted.
If you become aware that a minor has created an account on our platform, please notify our support team immediately.
Policy Changes & Updates
bejil may update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email or through the platform.
Continued use of the platform after an update will be considered acceptance of the new policy. We therefore recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is ready to assist in both Bengali and English.
Contact Channels
Available on site — 24 hours, 7 days a week
24/7 — Bangladesh Standard Time (BST, UTC+6)
This privacy policy applies to all users of the bejil platform. This policy has been written in Bengali and the Bengali version shall be considered the final and authoritative version.